Code of Conduct

At Thrive Education Group, we are committed to maintaining the highest standards of integrity, professionalism, and excellence in every aspect of our work. Our Code of Conduct outlines the expectations and ethical principles that govern the behaviour of all employees, candidates and partners involved in our recruitment process.

1. Commitment to Integrity

• We will conduct ourselves honestly and ethically in all interactions with candidates, educational institutions, and clients.
• We will ensure that all information provided to candidates, clients, and other stakeholders is accurate and truthful.
• We will maintain transparency in all business dealings and communicate openly and clearly.
• We expect candidates to act with honesty, integrity, and fairness.

2. Respect for All Individuals

• We will treat all candidates, clients, colleagues, and partners with dignity and respect, valuing diversity and fostering an inclusive and non-discriminatory environment.
• We will promote a workplace culture where everyone feels safe, valued, and empowered to perform their best work.
• Discrimination, harassment, or any form of misconduct will not be tolerated.

3. Confidentiality and Privacy

• We will safeguard the confidentiality of all sensitive information provided by candidates, clients, and educational institutions.
• We will comply with all relevant privacy and data protection regulations and only share information when necessary and lawful. Information will always be shared where needed to safeguard a child or adult at risk, which does not require consent.
• Personal information will only be used for the purposes it was collected for and will never be disclosed to unauthorised third parties.

4. Professionalism in Recruitment

• We will match candidates with opportunities based on their qualifications, experience, and the specific needs of the client institution or school, ensuring a fair and unbiased selection process.
• We will ensure that all recruitment processes are fair, transparent, and objective, avoiding practices that could result in conflicts of interest or unfair treatment.
• We will provide candidates with honest and clear feedback and support throughout the recruitment process.
• We verify a candidate’s identity and right to work before placing them.

5. Ethical Behaviour in Business Practices

• We will ensure that all business practices, including negotiations, partnerships, and contracts, are conducted in an ethical and legally compliant manner.
• We will not engage in any form of bribery, corruption, or unethical business practices.
• We will avoid conflicts of interest and always act in the best interest of both candidates and clients.
• We ensure that candidates are paid at least the legal minimum and have the right to work.
• We prohibit candidates from providing false or misleading information.

6. Commitment to Continuous Improvement

• We will strive to continually improve our recruitment processes and services to better serve the educational sector and the candidates we work with.
• We will foster a culture of learning, innovation, and professional development for all employees and partners involved in recruitment.

7. Responsiveness and Accountability

• We will respond to all inquiries, concerns, and feedback in a timely and professional manner.
• We will take responsibility for our actions and hold ourselves accountable for upholding the highest standards of conduct.

8. Health and Safety

• We are committed to ensuring the health and safety of all employees, candidates, and other individuals involved in our operations.
• We will follow all local health and safety regulations and maintain a safe and supportive working environment.

9. Safer Working Practice for Candidates

• Candidates must follow the Guidance for Safer Working Practice (Safer Recruitment Consortium) and the Code of Conduct of each school where they are placed.
• Maintain professional boundaries at all times, and never communicate with pupils or parents through personal phones, email or social media.
• Physical contact with pupils must only be appropriate to the role and in line with the school’s policy. Restrictive physical intervention must only be used as a last resort, by trained staff, in line with DfE guidance.
• Teachers must meet Part Two of the Teachers’ Standards on personal and professional conduct.
• Report any safeguarding concern to the school’s DSL and to Thrive’s DSL without delay.